Equipos de Interpretación SImultánea

The CLIENT is responsible for the custody, security, and proper care of all rented equipment delivered for the service. Any loss, misplacement, or damage shall be borne by the CLIENT, including all related expenses. In the event of damage or loss, the CLIENT will also be charged for loss of use until the equipment is, replaced, or fully compensated.

On-Site Services: All costs directly related to on-site assignments shall be borne by the CLIENT and invoiced unless otherwise agreed in writing. These may include mileage, tolls, taxis, parking, meals, and other service-related expenses. U.S. GSA per diem rates serve as the reference standard.

Travel Allowance (Outside the Washington, D.C. Metropolitan Area): For assignments requiring travel beyond the Washington, D.C. area, the Travel Allowance covers:

·       Travel time is billed as a half-day if it falls on a separate day from the event or precludes other assignments that day.

·       Meals and transportation (mileage, tolls, taxis, airfare, and related expenses)

·       Lodging, when required, in the same hotel as conference speakers, single-occupancy rooms only, to ensure security and service efficiency

·       If the CLIENT requests InterpreterDC to arrange travel bookings and logistics, and no fixed rates have been pre-established, a 10% administrative fee will be added to the costs incurred.

• New Clients and Individuals – 100% Advance Payment: The full-service fee must be paid to InterpreterDC at the time of request and booking, and always before the service is provided.

• Approved Agencies and Firms – NET 30: Once the service has been provided, full payment must be made within thirty (30) calendar days.

• Administrative Flexibility: If, for administrative reasons, you are unable to comply with these terms, please let us know so we can work together to find the most beneficial solution.

• Payment Notification: Clients are kindly requested to notify payments to admin@InterpreterDC.com, attaching the corresponding proof of payment.

• Accepted Payment Methods: We accept all valid credit cards and digital wallets through our secure payment website. Personal checks are not accepted.

• No cancellation fee will apply if the Client cancels the assignment at least 7 days in advance.

• Cancellations made with less than 7 days’ notice: 50% of the service fee.

• Cancellations made within 48 hours prior to the start of the service, as well as missed appointments, no-shows, suspensions, or cancellations during the service: 100% of the booked service fee.

• In cases of force majeure, no cancellation fees will apply, and any deposit may be credited toward future services.

• Floor Audio Recording: Available upon request. We can easily capture and provide a high-quality master mix of the main event (original speakers) with no additional release forms.

• Interpretation Recording: Recording the interpreters' live renditions is subject to standard intellectual property rights. This requires prior written authorization (waivers) from the interpreting team and incurs an industry-standard 30% recording surcharge.

• Interpreters reserve the right to monitor and control their professional image.

  This includes the right to charge a recording fee (30%), to request access to the recording, and to be informed of how and when the recording is used, and when its use ceases.